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DEBT MANAGEMENT

Regain control of your life and your debts. Through AKPK’s Debt Management Programme (DMP), our counsellors will work with you to develop a personalised debt repayment plan in consultation with your financial service providers.
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DMP (Debt Management Programme) Application Process

Step 1: Online DMP Applicaion
  • Pertinent information that are required for online submission includes personal details, cash flows (incomes & expenses), and creditors’ information.
  • DMP applicants can choose and set a time for counselling at any of AKPK branches (except Perlis and Negeri Sembilan).
Step 2: Documents Required For Counselling Session
  • Copy of identity card (MyKad).
  • Latest income statement (whichever applies):
    • Employed – 3 months’ income statement
    • Self-employed – Statutory declaration (through commissioner for oath)
  • Latest EPF statement.
  • Latest CCRIS statement.
  • Legal documents (if any).
  • Other documents (whichever applies):
    • Doctor’s report on critical illness(es)
    • Spouse’s death certificate
    • Confirmation letter from Jabatan Kebajikan Malaysia
    • Confirmation on disability status
    • Confirmation letter from PERKESO
    • Medical bills for self and dependant(s)
    • Utility bills
    • Personal savings account statement
Step 3: Counselling
  • In the counselling session, the credit counsellors will assess all of applicants’ income, expenses, loans and credits in order to restructure their debts with an affordable and reasonable monthly installment plan.
  • If the new monthly installment plan is still unaffordable to the applicants, the credit counsellors will suggest a number of other options for them to pay off their debts.
Step 4: DMP Activation
  • DMP applicants are required to make the first payment to AKPK within 10 days after being notified via email of their successful application. 
  • Should they fail to do so (within 10 days from the date of notice), they need to come again to the nearest AKPK branch for a discussion with the credit counsellors.
Step 5: Confirmation of enrolment into DMP
  • Upon activation, DMP applicants can now download the programme’s letter of offer at AKPK’s Customer Portal.