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DEBT MANAGEMENT

Regain control of your life and your debts. Through AKPK’s Debt Management Programme (DMP), our counsellors will work with you to develop a personalised debt repayment plan in consultation with your financial service providers.
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DMP (Debt Management Programme) Application Process

Step 1: DMP Application Online
  • Pertinent information that used to be included in online submission, including personal details, cash flows (income & expenses), and creditors information.
Step 2: Documents Required
  • Latest CCRIS Report from Bank Negara Malaysia (printable at all our branches)
  • Latest loan/financing statements for all facilities
  • Latest salary slip if employed
  • If self-employed, please provide the prove of your income such as latest bank statement, EPF statement (if any), any evidence of cost and income of the business
  • Any legal documents if any
  • Latest EPF statement
  • Saving account number (Required during online submisstion)
  • Email address (Required during online submisstion)
Step 3: Counselling
  • With the complete documentation, the customer will attend a one-to-one counselling session with an AKPK’s credit counsellor.
  • In this session, the credit counsellor will assess customer's income, expenses and all debts and will try to restructure his/her debts with reasonable monthly instalments.
  • Counsellor and customer to agree on the proposed plan and the monthly installment.
  • Counsellor will determine customer's eligibility and capability to be enrolled in the DMP.
Step 4: DMP Activation
  • Successful DMP applicant is required to make the first payment to AKPK within 10 days from the date of approved notification to activate the DMP.
  • Customer should refer to any counsellors if he/she has any issue with the first payment.
Step 5: Confirmation of enrolment into DMP
  • Once the full first payment is made, confirmation letter will be post to customer’s email address
  • Later, customer's FIs/(s) may ask him/her to sign the Supplementary Letter Offer (SLO).