AKPK: Rise in customers seeking counselling

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Article from Free Malaysia Today dated 12 February 2014

 

KUALA LUMPUR: The applications for counselling and Debt Management Programme (DMP) from the Credit Counselling and Debt Management Agency (AKPK) increased last year by 40,494 and 16,769 respectively.

 

The applications for counselling and Debt Management Programme (DMP) from the Credit Counselling and Debt Management Agency (AKPK) increased last year by 40,494 and 16,769 respectively.

 

As of Dec 31, 2013, AKPK had reached out to 248,491 customers for its counselling programme and 100,871 was under the DMP programme since its inception in 2007.

 

The financial counselling agency recorded 22.8% of its customers seeking its services due to poor financial planning.

 

AKPK further stated that 37.4% of its customers are employed by the private sector and 82.9% suffer from poor credit facilitating.

 

A total of 4,645 cases have exited the DMP with a total outstanding of RM182.7 million and the remaining active accounts in the DMP is 62,818 with a total portfolio of RM4.5 million.

 

October 2013 recorded the highest amount of applications with a total of 4,513 applications received.

 

AKPK CEO Koid Swee Lian said in a media briefing yesterday in Kuala Lumpur that the spike in the amount of customers resorting to its services normally occur after festive seasons and year-end holidays.

 

Also present was the Minister in the Prime Minister’s Department under the legal affairs division Nancy Shukri, who stated that the people who are burdened with extensive loan repayments and poor financial planning are beginning to seek financial guidance to help solve their problems.