About Introduction

The Credit Counselling and Debt Management Agency, commonly known as Agensi Kaunseling dan Pengurusan Kredit (AKPK), is an agency set up in April 2006 to help individuals take control of their financial situation and gain peace of mind that comes from the wise use of credit. The services provided by AKPK are run by certified financial advisors with many years of experience under their belt..

In fulfilling its mandate, AKPK provides three (3) services:

Financial Education
(FE)

Financial education on the responsible use of money and credit management skills

Financial Advisory
(FA)

Advisory on personal and entrepreneurial
financial management

Debt Management Programme
(DMP)

Debt management programme aimed towards assisting consumers in regaining financial control

In fulfilling its mandate, AKPK provides three (3) services:

Financial Education
(FE)

Financial education on the responsible use of money and credit management skills

Financial Advisory
(FA)

Advisory on financial management

Debt Management Programme
(DMP)

Debt management programme to assist consumers to regain financial control

1.1M Advisory
Sessions

330K Individuals Enrolled
in DMP

6.6M People Benefited from AKPK’s
Financial Education Initiatives

Testimonials

Alhamdulillah, I have been with AKPK for almost 4 years now. Only after enrolling with AKPK, can I really enjoy my hard-earned salary. I am very grateful for that and, in 2 years, I will be completing the programme.

Puan Syarifah Debt Management Programme participant

Wow! It’s really great. I get to learn things I thought I knew, but in fact, I did not know.

Puan Adiladha AKPK Online Module participant

In control of one’s personal expenses means buying according to needs and affordability not based on taste and style alone.

Encik Khairul AKPK Online Module participant

I have been in the programme for almost 3 months now. Thank you AKPK for responding quickly to solve my financial problems.

Puan Lyiana Debt Management Programme participant

Testimonials

Alhamdulillah, I have been with AKPK for almost 4 years. Only after enrolling with AKPK, can I really enjoy my hard-earned salary. I am very grateful for that, and in 2 years’ time, I will graduate from the programme.

Puan Syarifah Debt Management Programme participant

Wow! It’s really great. I get to learn things I thought I knew but in fact did not know.

Pn Adiladha AKPK Online Module participant

In control of one’s personal expenses means buying according to needs and affordability not based on taste and style alone.

En Khairul AKPK Online Module participant

I have been in the programme for almost 3 months now. Thank you AKPK for responding quickly to solve my financial problems.

Puan Lyiana Debt Management Programme participant

As a community service to help Malaysians who seek financial advisory get their finances on track, AKPK ensures that all its services are free for individuals and SMEs.

Tertiary

The world we live in is increasingly complex, especially for the youths, and they will eventually need to take charge of their future and finances. Financial education in the tertiary stage is for those between the ages of 18 to 25 currently pursuing post-secondary education. Providing them with the appropriate financial know-how at this point will build up their competence in dealing with future financial decisions. This module focuses on cash flow management, the importance of savings and setting up a budget, internet banking and other appropriate topics for university and college students.

Entering Workforce

This stage comprises those between the ages of 20 to 30, i.e. mainly those who are just starting out in life. Financial education is essential to this age group as they learn to be independent in most matters especially financial management. In their minds, a car is a want rather than a need, and normally sits at the top of their list of things to acquire. Our Entering Workforce module focuses on understanding the fundamentals of borrowing and the importance of borrowing productively to encourage positive net worth. Financial education at this stage is also aimed at inculcating the habit of managing debts wisely. The module also introduces the fundamentals of investments and the importance of insurance for a better tomorrow.

Starting and Raising a Family

The module for the next life stage is for those who are starting and raising a family. People in this category are approaching that time in their life when they will normally experience important and meaningful life’s milestones: marriage, children and a new home. Designed for those between 30 to 40 years of age, this module will focus on settling unproductive loans while reducing debt commitments as they prepare for retirement. Emphasis will again be placed on the importance of planning for and protecting against uncertainties by talking about the types of financial tools available. They will learn the various types of insurance policies and be able to decide on the best coverage based on their affordability for their precious family. Education will also be given on the appropriate investments that will provide passive income for a better tomorrow.

Retirement

The transition from working to retiring involves many tough decisions regarding income and lifestyle needs and whether one plans to ease into retirement or otherwise, while considering factors such as wealth management, whether a pension is enjoyed, and EPF balances. These are big decisions with long-term impact on their financial well-being during retirement. To make the best choices, they require sufficient knowledge and intense awareness of how they want to live through their retirement years. Therefore, our pre-retirement module will prepare them for retirement by teaching them the proper use of their investments and review of their portfolio while servicing their insurance policies and settling unproductive debts to improve their net worth positively.

Post – Retirement

You have retired. How would you manage your money now? Considering that the average life expectancy in Malaysia has improved, it is more important now than ever to ensure that you have the financial resources to live a comfortable and happy lifestyle—particularly if you are looking forward to retiring with peace of mind. Taking care of your wealth and making it last are important at this stage. Financial literacy and education is a continuous life lesson that does not end at retirement. Now, more than ever, you need to manage your finances wisely and plan for the unexpected. Our post-retirement module is focused on those who are currently transitioning into retirement or are in the early stages of retirement.

We are back at out branch office starting 3 Jan 2023| AKPK Pulau Pinang, AKPK Johor Bahru, AKPK Kuching

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About AKPK

Testimonials

Testimonials

As a community service to help Malaysians who seek financial advisory get their finances on track, AKPK ensures that all its services are free for individuals and SMEs.

Tertiary

Entering Workforce

Starting and Raising a Family

Retirement

Post – Retirement